Ahuja, Ravindra K. <br/><br/>
Service quality management in hospitality and tourism / 
Ravindra K. Ahuja. 
 - India :  Random Publications,  2016. 
 - 310 p. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9789351119678 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Management.<br/>Leisure industry--Management.<br/>Tourism--Management.