Management and technology in knowledge, service, tourism & hospitality / 
edited by Ford Lumban Gaol, Wyn Mars, Hoga Saragih. 
 - Boca Baton :  CRC Press, Taylor and Francis,  2014. 
 - vi, 141 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781138001336 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Management.<br/>Hospitality industry--Tecnological innovations.<br/>Knowledge management.<br/>Service industries--Management.<br/>Service industries--Technological innovations.<br/>Tourism--Management.<br/>Tourism--Technological innovations.