Tesone, D. V. The little book of cases in hospitality management : stories from industry practitioners / D.V. Tesone, Peter Ricci. - Upper Saddle River, N.J. : Pearson/Prentice Hall, 2006. - xii, 116 p. : ill. ; 23 cm. ISBN: 9780131183292 Subjects--Topical Terms: Hospitality industry--Management--Case studies.