How to talk to customers : create a great impression every time with MAGIC / Diane Berenbaum, Tom Larkin.

By:

Berenbaum, Diane, 1956- [author.]

Contributor(s):

Larkin, Tom, 1953- [author.]

Material type: Text

TextPublisher: San Francisco, Calif. : Jossey-Bass ; Chichester : John Wiley [distributor], c2007Description: x, 209 pages: illustrations; 25 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9780787987527

Subject(s):

Customer relations
Interpersonal relations

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Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMK Kampus Kota	UMK Kampus Kota	DEFAULT	Kampus Kota Open Shelf	HF5415.5 .B45 2007 (Browse shelf(Opens below))	1	Available		10003132

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How to talk to customers : create a great impression every time with MAGIC / Diane Berenbaum, Tom Larkin.

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