A guide to service desk concepts / Donna Knapp.
Material type:
TextPublication details: Boston, Mass. : Course Technology Cengage Learning, ©2014.Edition: 4th edDescription: xvii, 382 p. : ill. ; 23 cmISBN: - 1285063457
- 9781285063454
| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
Open Shelf
|
UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HD9696.C62 K62 2014 (Browse shelf(Opens below)) | 1 | Available | 10074786 |
Browsing UMK Kampus Kota shelves, Shelving location: Kampus Kota Open Shelf, Collection: DEFAULT Close shelf browser (Hides shelf browser)
| No cover image available | ||||||||
| HD9696.A3 H69 1995 The HP way : how Bill Hewlett and I built our company / | HD9696.A3 K774 2010 Samsung Electronics and the struggle for leadership of the electronics industry / | HD9696.C62 G336 1993 Gates : how Microsoft's mogul reinvented an industry and made himself the richest man in America / | HD9696.C62 K62 2014 A guide to service desk concepts / | HD9696.C62 W35 1997 Overdrive : Bill Gates and the race to control cyberspace / | HD9696.C63 C75 1991 Accidental empires : how the boys of Silicon Valley make their millions, battle foreign competition, and still can't get a date / | HD9696.M842 B853 2008 Brief industry trends/ |
There are no comments on this title.
Log in to your account to post a comment.