Return on customer : creating maximum value from your scarcest resource / Don Peppers and Martha Rogers.
Material type:
TextPublication details: Singapore : Marshall Cavendish Business, c2005.Description: 304 p. : ill. ; 24 cmISBN: - 9789812618085
- 9812618082
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
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UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HF5415.527 .P47 2005 OS (Browse shelf(Opens below)) | Available | 10055988 | ||
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UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HF5415.527 .P47 2005 OS (Browse shelf(Opens below)) | Available | 10059767 |
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Fakulti Keusahawanan & Perniagaan.
Includes bibliography references and index.
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