The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli.
Material type:
TextPublication details: New York : McGraw-Hill, c2008.Description: xvi, 284 p. : ill. (some col.) ; 23 cmISBN: - 9780071280921
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
Open Shelf
|
UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HD57.7 .M525 2008 ENT (Browse shelf(Opens below)) | Damaged | 10046298 |
Browsing UMK Kampus Kota shelves, Shelving location: Kampus Kota Open Shelf, Collection: DEFAULT Close shelf browser (Hides shelf browser)
| HD57.7 .M396 2009 Transforming your leadership culture / | HD57.7 .M399 2005 The 360-degree leader : developing your influence from anywhere in the organization / | HD57.7 .M399 2015 The complete 101 collection / | HD57.7 .M525 2008 ENT The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / | HD57.7 .M525 2008 OS The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / | HD57.7 .M66 2012 The strategist : become the leader your business needs / | HD57.7 .M862 2008 In charge : finding the leader within you / |
Fakulti Keusahawanan dan Perniagaan.
Includes bibliographical references (p. 265-271) and index.
There are no comments on this title.
Log in to your account to post a comment.