Memorable customer experiences : a research anthology / edited by Adam Lindgreen, Joëlle Vanhamme and Michael B. Beverland.
Material type:
TextPublication details: Farnham, England ; Burlington, VT : Gower, c2009.Description: xx, 295 p. : ill. ; 25 cmISBN: - 9780566088681
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
Open Shelf
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UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HF5415.5 .M457 2009 OS (Browse shelf(Opens below)) | Available | 10034555 | ||
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Open Shelf
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UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HF5415.5 .M457 2009 OS (Browse shelf(Opens below)) | Available | 10057255 |
General.
Includes bibliographical references and index.
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