Effective apology : mending fences, building bridges, and restoring trust / John Kador.
Material type:
TextSeries: Publication details: San Francisco. : Berrett-Koehler Publishers, 2009.Description: 273 p. ; 22 cmISBN: - 9781576759011
| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
Open Shelf
|
UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HD59.2 .K34 2009 OS (Browse shelf(Opens below)) | 1 | Damaged | 10035890 |
Fakulti Keusahawanan dan Perniagaan.
Includes bibliographical references (p. 243-251) and index.
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