Principles of customer relationship management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk.

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Material type: Text

TextPublication details: Mason, Ohio : Thomson/South-Western, c2008.Edition: Student edDescription: xvi, 511 p. : ill. ; 26 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMK Kampus Kota	UMK Kampus Kota	DEFAULT	Kampus Kota Open Shelf	HF5415.55 .B36 2008 OS (Browse shelf(Opens below))	1	Available		10029282

Fakulti Keusahawanan Dan Perniagaan.

Includes bibliographical references and index.

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