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The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson

By: Contributor(s): Material type: TextTextPublisher: Chicago : American Library Association, 2008Copyright date: ©2008 Description: xiv, 144 pages : illustrations ; 28 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780838909522
Subject(s):
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Open Shelf Open Shelf UMK Kampus Bachok UMK Kampus Bachok GENERAL Kampus Bachok Open Shelf Level 1 Z678 .L345 2008 (Browse shelf(Opens below)) Available 10022088

Includes bibliographical references (p. 137-139) and index.

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