The loyalty advantage : essential steps to energize your company, your customers, your brand / Dianne M. Durkin.
Material type:
TextPublication details: New York : AMACOM, American Management Association, 2005.Description: ix, 229 p. ; 24 cmISBN: - 0814408176
- 9780814408179
| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
Open Shelf
|
UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HF5549.5.M63 D87 2005 OS (Browse shelf(Opens below)) | 1 | Available | 10015276 |
Includes bibliographical references (p. 201-219) and index.
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