Hug your haters : how to embrace complaints and keep your customers / Jay Baer.

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TextPublication details: New York : Portfolio/Penguin, [2016].Description: xiii, 219 pages : illustrations (some color) ; 24 cmContent type:

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Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Status	Date due	Barcode
Open Shelf	UMK Kampus Kota	UMK Kampus Kota	FKP	Kampus Kota Open Shelf	HF5415.5 .B34 2016 (Browse shelf(Opens below))	Available		10361254

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Includes bibliographical references and index

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