Service quality management in hospitality and tourism / Ravindra K. Ahuja.
Material type:
- 9789351119678
Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|---|
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UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | TX911.3.M27 A38 2016 (Browse shelf(Opens below)) | Available | 10326665 |
Includes bibliographical references and index
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