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Service quality management in hospitality and tourism / Ravindra K. Ahuja.

By: Material type: TextTextPublication details: India : Random Publications, 2016.Description: 310 p. ; 24 cmISBN:
  • 9789351119678
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota DEFAULT Kampus Kota Open Shelf TX911.3.M27 A38 2016 (Browse shelf(Opens below)) Available 10326665

Includes bibliographical references and index

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