Applying Sun Tzu's Art of war in customer service / (Record no. 6907)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00841nam a2200253 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | VRT |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20241105232920.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 081218 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9679788067 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 200912301217 |
| Level of effort used to assign nonsubject heading access points | shahrul |
| -- | 200812180859 |
| -- | amirul |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HF5415.5 . |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) | K46 2002 SP |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Khoo, Kheng-Hor, |
| Dates associated with a name | 1956- |
| 245 10 - TITLE STATEMENT | |
| Title | Applying Sun Tzu's Art of war in customer service / |
| Statement of responsibility, etc. | Khoo Kheng-Hor. |
| 246 30 - VARYING FORM OF TITLE | |
| Title proper/short title | Art of war in customer service. |
| 246 30 - VARYING FORM OF TITLE | |
| Title proper/short title | Sun Tzu's Art of war in customer service. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Selangor : |
| Name of publisher, distributor, etc. | Pelanduk Publications, |
| Date of publication, distribution, etc. | 2002. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 124p. : |
| Other physical details | ill. ; |
| Dimensions | 16cm. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Sunzi, 6th cent. B.C. Sunzi bing fa. |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) | |
| a | .b10068685 |
| b | 05-12-17 |
| c | 05-12-17 |
| 910 ## - USER-OPTION DATA (OCLC) | |
| User-option data | vtls000007119 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Small Publication |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | k |
| Operator's initials, OID (RLIN) | - - |
| Cataloger's initials, CIN (RLIN) | m |
| First date, FD (RLIN) | a |
| -- | - |
| -- | eng |
| -- | |
| -- | 0 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Inventory number | Total checkouts | Total holds | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UMK Kampus Bachok | UMK Kampus Bachok | Kampus Bachok Small Publication Level 2 | 17/12/2005 | 13.50 | .i10085178 | 1 | 1 | HF5415.5 . K46 2002 SP | 10004970 | 05/11/2024 | 05/11/2024 | Small Publication |