MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02203ngm a2200289 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
VRT |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20241105235409.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
100428s2009 vra s0 vleng |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201406180938 |
| Level of effort used to assign nonsubject heading access points |
safuan |
| -- |
201004281142 |
| -- |
fariza |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HD42 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
.U53 2009 |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Understanding the nature of conflict |
| Medium |
[videorecording] / |
| Statement of responsibility, etc. |
Video Education Australasia. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Bendigo, Vic. : |
| Name of publisher, distributor, etc. |
Video Education Australasia, |
| Date of publication, distribution, etc. |
2009. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 videodisc (20 min.) : |
| Other physical details |
sd., col. ; |
| Dimensions |
4 3/4 in. |
| 490 0# - SERIES STATEMENT |
|---|
| Series statement |
Conflict management in health care. |
| 511 0# - PARTICIPANT OR PERFORMER NOTE |
|---|
| Participant or performer note |
Voice over, Adam Mattaliano, Melissa Tamraz. |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
Conflict occurs in any workplace, and always needs to be carefully managed. In many ways, there is a greater potential for conflict to occur in an aged care environment than in a number of other workplaces. Relationships with residents or clients, their families and carers, other health professionals and managers of aged care services can require delicate balancing. There is generally a range of emotions and issues involved in the care of vulnerable people, and aged care workers often find themselves in positions where they need to think on their feet and deal with conflict effectively. This program serves as an excellent introduction to conflict in an aged care environment. It defines conflict in various forms, and explores conflicting situations specific to the aged care industry. A range of skills needed for conflict resolution are examined, and the program finishes with a look at behaviours that elicit resistance, and those that elicit cooperation. This program is an excellent learning resource for nurses, and students undertaking courses related to working in other roles in the aged care industry. It also serves as an engaging professional development aid for staff of aged care facilities. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Conflict management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Medical care |
| General subdivision |
Decision making. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Older people |
| General subdivision |
Care. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Mattaliano, Adam. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Tamraz, Melissa. |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Video Education Australasia. |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
|---|
| a |
.b10391484 |
| b |
05-12-17 |
| c |
05-12-17 |
| 910 ## - USER-OPTION DATA (OCLC) |
|---|
| User-option data |
vtls000039745 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Audio Visual |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
p |
| Operator's initials, OID (RLIN) |
- - |
| Cataloger's initials, CIN (RLIN) |
m |
| First date, FD (RLIN) |
g |
| -- |
- |
| -- |
eng |
| -- |
vra |
| -- |
0 |