Dealing with difficult people : 24 lessons for bringing out the best in everyone /

Brinkman, rick.

Dealing with difficult people : 24 lessons for bringing out the best in everyone / Rick Brinkman and Rick Kirschner. - Singapore : McGraw-Hill, 2004. - 213 p. ; 21 cm. - McGraw-Hill professional education. . - McGraw-Hill professional education. .

Pusat Pengajian Bahasa dan Pembangunan Insaniah.

0071246932 9780071246934


Interpersonal communication.
Interpersonal relations.
Psychology, Industrial.

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