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Managing organisational excellence : cases on P&Q management

Managing organisational excellence : cases on P&Q management - 83 pages : colour illustrations, maps. ; 27 cm.

At the head of title on cover: Measuring up P & Q

ISBN: 9789832025412

Subjects--Topical Terms:
Organizational effectiveness--Measurement. --Malaysia
Total quality management--Case studies. --Malaysia

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Managing organisational excellence : cases on P&Q management

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